Still referred to as conversational robots, chatbots are a necessary tool for businesses. First of all, a company that wants to be emerging must adapt to the perpetual change observed in technology. It is an artificial intelligence allowing to manage the ever-growing number of customers. You can find some of the advantages of the chatbot here.
To positively impact the customer relationship
The chatbot, when used properly, is an effective way for companies to improve the customer experience, you...